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Office Managment
- All servers, appliances, and firewalls are provided at no charge.
- All data and applications are maintained and managed in two locations simultaneously.
- Daily backup of all company data with daily storage in the datacenter.
- Hosted Exchange including anti-virus and anti-spam filtering.
- Remote Access through Outlook Web, VPN or Outlook over HTTPS.
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Remote Access
- Secure access to all company data and systems anywhere, anytime.
- VPN and other forms of remote connections are available.
- Secure email access from any Web browser and all handheld devices with browsers.
- Full support for Blackberry and other handhelds.
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Customer Care
- Service Desk support from highly trained network administrator level analysts.
- Remote problem resolution with calls answered within 20 seconds.
- Online call tracking and reporting system.
- Asset and knowledge base system specific to each customer.
- Remote dispatch of engineers to any site that requires onsite support.
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Security
- Corporate servers are located in a secure data center with power and environmental redundancy.
- All internet connections are redundant, high speed connections with load balancing and fault tolerance.
- Firewalls are provided to enable boundary protection for all data traffic.
- Co-location of mission-critical and disaster recovery servers.
- Hardware redundancy is provided by a network appliance at the corporate site with automatic failover to the remaining functioning servers in the event of failure.
- Automatic security updates pushed out to every company workstation connected to the network.
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Network Support
- 24/7 monitoring of all systems and data.
- Daily review of all backups, events logs, alerts and security threats.
- Central deployment of upgrades, patches and service packs.
- Proactive Network Management in the datacenter and in company offices.
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Benefits
- No purchase of servers, firewalls or software is required.
- All maintenance including backups, updates, network security, and patches are included.
- Hosted, secure, redundant system for connectivity and hardware.
- Access from any location with VPN or other forms of remote access.
- Daily backups and secured storage.
- 24/7 monitoring of all systems, alerts and event logs.
- Low monthly fee per user workstation.
- Call for a free cost and savings evaluation.
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